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FAQ

What are the nozzles for? How quickly can we ship them? How much does shipping cost? In this section we answer your most frequently asked questions

Company

1 | How long does it take to process orders?

2 | How much does the shipment cost?

3 | Do you have any distributors?

4 | How much do your products cost?

5 | Can you apply special purchase conditions for large quantities of products?

6 | Where do you make your products?

7 | Do you provide any special certifications for the customer?

8 | Can you carry out tests on your products at the customer’s request?

9 | I can’t find my industry field on the site. Can you help me as well?

10 | What kind of after-sales assistance do you provide?

11 | I can’t find the right product for me. Do you design custom made solutions for special needs?

12 | Is it possible to make an inspection at your site to see the products?

Products

13 | What is a spray nozzle?

14 | What are the differences between the types of nozzles?

15 | When is a nozzle considered defective?

16 | How often should a nozzle be changed?

17 | How can I identify the nozzle code?

18 | How can I choose the proper nozzle?

19 | What is a twin fluid atomizer?

20 | Are your products compatible with my machines?

1 | How long does it take to process orders?

Our warehouse is highly well-stocked. We can process about 50% of orders within 24-48 hours. We will process your order quickly if the product is not in stock.

2 | How much does the shipment cost?

Each shipment is affected by destination, weight, size of the order, and distance from our site. Contact us for further information.

3 | Do you have any distributors?

All our main dealers are visible on the contact page, divided by country of reference.

4 | How much do your products cost?

Our sales office is always available to send you an offer for your selected products.

5 | Can you apply special purchase conditions for large quantities of products?

Of course, contact us for our best offer.

6 | Where do you make your products?

All our products are Made in Italy, produced directly in our company based in Voghera (PV- Italy). It is a great pride for us to be able to invest in Italian products and qualities and support our country and the entire supply chain.

7 | Do you provide any special certifications for the customer?

Yes. PNR Italia can issue various certificates at customers’ request at the time of order. They are all listed in our section dedicated to certifications.

8 | Can you carry out tests on your products at the customer’s request?

The internal PNR Italia laboratory is equipped with very effective instrumentation that allows us to perform various tests, all listed in our section dedicated to tests.

9 | I can’t find my industry field on the site. Can you help me as well?

Of course, our experience is vast. Please write or call us for personalized advice.

10 | What kind of after-sales assistance do you provide?

Warranty claims shall be addressed directly to PNR by drawing up a precautionary report or complaint on the conformity defect detected, which shall be forwarded by email to the address quality@pnr.it. In-depth procedures can be found on the product warranty page.

Didn ‘t find the answer you were looking for
or need personalised advice?

11 | I can’t find the right product for me. Do you design custom-made solutions?

Of course. Over the years, we have developed custom-made solutions for the most diverse applications, do not hesitate to contact us for your special projects.

12 | Is it possible to inspect your site to see the products?

Yes, you can visit the site and examine the products by making an appointment and following the safety protocol.

13 | What is a nozzle?

Un ugello spruzzatore è un dispositivo che trasforma la energia cinetica di una vena liquida in velocità delle gocce del suo getto. The applications in many industrial production processes are countless and often spray nozzles become a critical component in determining final product quality or process efficiency .

14 | What are the differences between the types of nozzles?

Sprayers are classified in different ways, namely:
Based on the type of jet produced: hollow cone, full cone, fan, straight jet can be produced ;
According to the principle of operation: pressure chamber, impact, air atomisers.

15 | When is a nozzle to be considered defective?

PNR Italia products will be replaced and/or repaired at PNR’s discretion free of charge if they are not in conformity due to manufacturing, packaging, or incorrect labeling. The above conditions will only apply if PNR receives the written non-compliance report within 30 days from the date of product installation or within one year from the date of shipment. The cost of the replacement or repair above shall be the exclusive remedy for any breach of any warranty, and PNR shall not be held liable for any damage due to personal injuries or commercial losses from product malfunction. Our product guarantee addresses all these aspects in depth.

16 | How often should a nozzle be changed?

The choice of the most suitable material for a nozzle is of primary importance, as the operating life of a nozzle depends upon it. Several factors affect the life of a nozzle or decrease, such as:

Wear caused by solid particles suspended in the liquid being sprayed;
Chemical corrosion caused by the liquid being sprayed;
Chemical corrosion caused by the external environment in which a nozzle is used;
Exposure to mechanical shocks;

The mechanical properties of the materials from which we construct our nozzles and their resistance chemical resistance can be found on page 29 onwards of our Spray Technology Manual .

17 | How can I identify the nozzle code?

Like any other industrial product, a nozzle must be precisely determined by a code, which prevents confusion and allows the products to be managed electronically. We have therefore created a coding system produced according to the following scheme:


More details are available on page 2 of our General Catalog.

18 | How can I choose the proper nozzle?

Several technical characteristics must be considered when selecting the correct nozzle for a given application.

Nozzle efficiency;
drople tsize ;
spray angle;
impac tforce;
distribution;

Please visit our section on spray nozzles or contact us to discuss these aspects in more detail.

19 | What is a twin fluid atomizer?

The atomization of a liquid utilizing a compressible fluid like air, steam, or gas is defined as pneumatic, two-phase, or twin-fluid atomization. Various industrial processes require atomizing liquids in fine or very fine drops. This could be achieved by spraying the liquid with an exclusively hydraulic atomizer, where the liquid is sprayed under pressure using a small orifice. In most industrial processes, fine atomization is obtained using compressed air atomizers, which provide the energy necessary to atomize the liquid. Although relatively expensive, this technology allows to obtain fine and extremely fine drops that can meet the needs of current industrial applications.
For more information, visit our page dedicated to twin fluid atomizers or contact us.

20 | Are your products compatible with my machines?

Yes, we supply all the most common types of attacks, and we are willing to find customized solutions.